LEGAL

Privacy Policy

Last updated: May 2026

This privacy policy explains how The Resilience Room (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit resilienceroom.co.uk or contact us via this website.

1. Data controller

The data controller is The Resilience Room Ltd. Contact: hello@resilienceroom.co.uk.

2. What data we collect

When you submit an enquiry via our contact form, we collect:

  • Your name and work email address
  • Your organisation and role (optional)
  • The subject of your enquiry
  • Your message

We do not collect any special category data (health, financial, or other sensitive information) via this website.

3. How we use your data

We use your contact information only to respond to your enquiry. We do not add you to any marketing list unless you explicitly ask us to.

4. How data is processed and stored

Form submissions are sent via Resend (resend.com) to our email inbox at hello@resilienceroom.co.uk. Resend processes email data on our behalf and acts as a data processor. The site is hosted on Vercel (vercel.com).

We use Vercel Analytics to understand site traffic. Vercel Analytics is cookieless and does not collect personal identifiers.

Our booking system is powered by Cal.com. When you book a discovery call via Cal.com, their privacy policy also applies.

5. Legal basis

Our legal basis for processing your data is legitimate interests — we need to receive and respond to genuine business enquiries.

6. Your rights

Under UK GDPR (the UK General Data Protection Regulation / Data Protection Act 2018), you have the right to access, correct, or delete your personal data. To exercise any of these rights, email hello@resilienceroom.co.uk.

7. Retention

We retain email correspondence for a maximum of 24 months unless an ongoing business relationship requires longer retention.

8. Changes to this policy

We may update this policy from time to time. The “last updated” date at the top will reflect any changes.