ABOUT
The Resilience Room exists because awareness-level training was never going to be enough.
Founded by a practitioner. Built on the principle that real training comes from someone who has actually done the clinical work.
WHY WE EXIST
The Resilience Room was built on a simple idea: the best workplace training on grief, stress, and serious illness comes from someone who has sat with people through those experiences professionally — not someone who distilled them into a slide deck.
Most of the dominant wellbeing training providers were built for office workplaces. The translations to sectors like social care — where the emotional load is structural and continuous — are usually thin: a generic awareness course, delivered remotely, to staff who don't have time and don't trust it.
We exist to close that gap. Small groups, full days, hard conversations, and the kind of facilitation that only comes from real clinical depth.
THE FOUNDER
Steve Pointon
Steve trained as a counsellor and has spent his career working with people through grief, serious illness, and the kind of psychological pressure that workplaces consistently underprepare their managers for — much of it in the security industry. He holds a BSc (Hons) and is a member of the British Association for Counselling and Psychotherapy (MBACP).
Before his counselling career, he spent years as a senior manager in the security industry, responsible for teams of over 200 people and a client portfolio of more than £4 million. He founded The Resilience Room when it became clear that what he was doing one-to-one in his counselling practice — sitting with people through hard things, building real capability, having the conversations most people avoid — was exactly what workplaces were paying for and not getting from the dominant training providers.
CREDENTIALS
- MBACP — Member of the British Association for Counselling and Psychotherapy
- BSc (Hons)
- Personal practice: stevepointoncounsellingandsupport.co.uk
HOW WE DELIVER
In person. In small groups. No shortcuts.
Every session is delivered live, in person. No associate trainers at this stage. No eLearning. No outsourced facilitation.
This is deliberate. It's also the constraint we're working against — which is why retainer arrangements and multi-site work need careful scheduling. If you're planning ahead, the earlier you get in touch, the more flexibility we have.
Work with us
Request a discovery call — 30 minutes, no prep needed. We'll understand your context and you'll understand exactly what working with The Resilience Room involves.